BondOn Legal
Privacy Policy
BondOn is operated by Sanghance. This page explains what information BondOn collects, how it is used, who it is shared with, and how you can request deletion.
1. Information We Collect
- Account data such as name, email address, phone number, user ID, sign-in method, and profile photo.
- Community profile data such as username, gender, date of birth or age, city or locality, country, verification state, and community membership details.
- Matrimony profile data that you voluntarily submit, including religion, caste, sub-caste, community, gothra, marital status, place of birth, current location, education, profession, family details, partner preferences, representative details, and profile photos.
- Messages and user content including chat messages, reports, reactions, uploaded photos, videos, files, and voice notes.
- Optional contact data if you grant access to your contacts to help send invitations.
- Technical and service data such as push notification tokens, OneSignal identifiers, crash reports, analytics events, device information, app version, and service-side network data processed by our providers.
2. Permissions and Optional Access
BondOn may request optional access to contacts, photos, videos, files, camera, microphone, and notifications when you choose to use features that require them. If you deny a permission, the related feature may not work until you enable it later.
3. How We Use Information
- To create and secure your account and sign you in.
- To enable communities, invitations, chat, matrimony profiles, and media sharing.
- To send notifications, service messages, safety notices, and support responses.
- To investigate reports, enforce rules, prevent abuse, and protect users.
- To measure reliability, diagnose crashes, improve onboarding, and understand feature usage.
4. Sharing and Service Providers
We do not sell personal data. We share information only as needed to operate BondOn, protect users, or comply with law. This includes providers such as Google Firebase services, Google Sign-In, Sign in with Apple, and OneSignal. Information may also be disclosed for legal requests, safety investigations, or business transfers where permitted by law.
5. Visibility Inside the Service
Some information is visible to other users by design. Community membership and profile details may be visible within your communities. Messages and attachments are visible to intended chat participants and may be reviewed when a report or safety issue is raised. Matrimony profiles are shown according to community context and access controls.
6. Retention and Deletion
We retain information as long as needed to operate BondOn and meet legal, safety, or operational requirements. If you request deletion, we will remove or de-identify account data within a reasonable period, generally within 7 days for standard requests. Limited information may be retained where necessary for fraud prevention, abuse prevention, audit, dispute handling, or legal compliance.
7. Security
We use managed cloud infrastructure, encrypted transport, and access controls designed to protect information. No service can guarantee absolute security, so you should also protect your own credentials and devices.
8. Contact
Privacy, safety, and legal requests can be sent to support@sanghance.com.